NDIS Participants

Our product falls under the NDIS category of Assistive Technology, group – Assist Prod-Pers Care/Safety.  Please check that you have funding for this category. If not it is just a direct purchase for you.

For NDIS Participants who are SELF MANAGED:

Please ORDER & PAY  though our website THEN email us at marimarg@thecaringfactor.com and supply your:

  • Name
  • NDIS Number

And we will include an NDIS appropriate invoice with your order


If you wish to have an invoice prior to ordering or shipment, email us at marimarg@thecaringfactor.com  with the abovementioned details and we will gladly email an invoice to you.

For NDIS Participants who have their plan MANAGED BY THE NDIA:

Please email us NOW at marimarg@thecaringfactor.com  with the following information:

  • Name
  • NDIS number
  • Current dates (dd/mm/yyyy) for your plan. Both commencement date and ending date
  • Item/s you would like to order
  • Postal Address

WE WILL then be able to generate a ‘Standard Service Booking’ directly through the NDIS website. Once confirmation of payment has been received by us (usually 1-2 working days) we will supply your order via Australia Post.